BSB30120 - Certificate III in Business

Course Details                                                                                     

This qualification reflects the role of individuals carrying out a range tasks within different industry sectors. This course will provide individuals with a broad range of skills with developing their efficiency in daily business operations and enhancing their knowledge and understanding of business technology.

Students will learn skills and knowledge to enable them to work in a broad range of roles that may include: Administration Officer, Accounts Clerk, Data Entry Operator and other related administrative duties and roles.

  Duration/Delivery Mode                                                                                                                                                                   

Course duration:              Recommended study time is approximately 1200 hours with up to a maximum of       12 months to complete

Delivery mode:                  Online – Course unit presentations and assessments are available via our online training system. Your trainer will be on hand for support via email phone and appointment. Student questions and emails will be responded to within 3-5 business days unless otherwise advised.


  Course Content                                                   

This qualification requires the student to complete 12 units of competency:


   BSBWHS302          Apply knowledge of WHS legislation in the workplace

BSBWOR301          Organise personal work priorities and development

BSBCUS301           Deliver and monitor a service to customers

BSBSITU315          Purchase goods and service online

BSBITU302             Create electronic presentations         

BSBITU303             Design and produce text documents

BSBDIV301             Work effectively with diversity           

BSBITU306             Design and produce business documents

BSBINM301             Organise workplace information

BSBITU305             Conduct online transactions  

BSBFIA301             Maintain financial records

BSBPRO301           Recommend products and services



Certificate 3 Guarantee

Non Concessional



(Funded by the Queensland Government)



(holds Health Card and/or Pensioner Card or is an




Aboriginal or Torres Strait Islander)


Students must meet the following criteria:

  • Not hold a Certificate III qualification or higher (other than school-based traineeship)
  • Be a Queensland resident residing in Queensland or a New Zealand citizen permanently residing in Queensland


For more information please refer to:

Department of Education & Training Certificate 3 Guarantee Program Fact Sheet at


Fee for Service                 POA – please speak directly with OSCA’s representative.


  Entry requirements                                                                                                                                                     

  • Must be 15 years or older and no longer at school

Students will be required to have access to a computer and software with the minimum specifications:


  • Microsoft Windows XP, or later, or Mac OS X or above
  • Microsoft Office or equivalent
  • Adobe Acrobat Reader
  • Adobe Flash Player
  • Up to date internet browser
  • Ability to log onto an e-learning platform



As this is course is predominantly delivered online, this course is able to be delivered in locations across Queensland.


  Student Rights/Information                                                                                                                                            

  • Occupational Skills Centre Australia (OSCA) provides all students with information on its training services and information, and on the rights of the students prior to enrolling into a course. Please refer to the Student Handbook.
  • All learning and assessment materials will be provided by OSCA.
  • Students will be required to complete assessments for this course.



For units of competency successfully completed during this course, students will receive a nationally recognised Statement of Attainment from the Business Services Training Package.  Students who successfully complete all units of competency within the course will receive the BSB30115 Certificate III in Business nationally recognised qualification.


Further Information and to enrol in this course contact us or book a call below.                                                            

Email:               or                 Phone: 1300 463 828                                                                                                                                                                                                

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