Privacy Policy – Occupational Skills Centre Australia (OSCA)

– RTO 32299 – Website Only

Effective Date: 16/03/2025

1. Introduction

This Privacy Policy applies solely to the website of Occupational Skills Centre Australia (OSCA), Registered Training Organisation (RTO) number 3299 (occskills.com.au). This policy describes how we collect, use, and protect personal information collected through this website. It does not cover information collected offline or through other means related to OSCA’s RTO operations. For information about our broader data handling practices as an RTO, please contact us directly.

2. What Information Do We Collect?

We may collect the following types of information through our website:

• Contact Information: If you fill out a contact form, enquiry form, or sign up for a newsletter, we may collect your name, email address, phone number, and any other information you voluntarily provide.

• Website Usage Information: We collect information about your use of our website through cookies and similar technologies (see Section 6). This may include:

  • IP address

  • Browser type and version

  • Operating system

  • Pages you visit on our site

  • Referring website (if you came to our site from another website)

  • Date and time of your visit

  • Search terms you use on our site

• Information Voluntarily submitted: Any personal information, such as previous education, provided to us via a form on the website

3. How Do We Use Your Information?

We use the information collected through our website for the following purposes:

• Responding to Enquiries: To respond to your questions, requests, and provide information about our courses and services.

• Website Improvement: To analyse website traffic, understand user behavior, and improve the functionality and content of our website.

• Marketing (with Consent): If you opt-in to receive marketing communications (e.g., by subscribing to a newsletter), we may use your contact information to send you updates about our courses, services, and special offers. You can opt-out at any time (see Section 5).

• Legal Compliance: To comply with applicable laws and regulations.

4. Disclosure of Information

We may disclose the information collected through our website to the following parties:

• Service Providers: We may use third-party service providers to assist with website hosting, analytics (e.g., Google Analytics), email marketing, and other website-related functions. These providers are contractually obligated to protect your information.

• Legal Authorities: We may disclose your information if required by law, such as in response to a subpoena or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5. Your Rights and Choices

• Access and Correction: You have the right to request access to the personal information we hold about you that was collected through this website. You also have the right to request correction of any inaccurate information. To make a request, please contact us using the details in Section 8.

• Marketing Opt-Out: If you have subscribed to our marketing communications, you can opt-out at any time by clicking the “unsubscribe” link in any email we send you, or by contacting us directly.

• Cookies: You can control the use of cookies through your browser settings (see Section 6).

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing activity. Cookies are small text files that are stored on your device when you visit a website.

• Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.

  • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve the website’s performance. We may use tools like Google Analytics for this purpose.

  • Functionality Cookies: These cookies allow the website to remember choices you make (e.g., language preferences) and provide enhanced features.

  • Marketing Cookies: These cookies are used to track visitors across websites and deliver targeted advertising. We will only use these cookies with your consent.

• Managing Cookies: You can control and/or delete cookies as you wish. Most web browsers allow you to manage your cookie preferences. You can usually find these settings in the “Options” or “Preferences” menu of your browser. However, disabling cookies may affect your ability to use certain features of our website.

7. Data Security

We take reasonable measures to protect the information collected through our website from unauthorized access, use, or disclosure. These measures include:

• Using secure servers and encryption.

• Regularly updating our security practices.

• Limiting access to personal data internally.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Contact Us

If you have any questions about this Website Privacy Policy, or if you wish to exercise your rights regarding your personal information collected through this website, please contact us at:

Occupational Skills Centre Australia (OSCA)
Gavin Dicinoski
1300 463 828
Gavin@occskills.com.au

9. Changes to this Policy

We may update this Website Privacy Policy from time to time. We will post any changes on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically.